Privacy Policy
Last updated: April 10, 2026
ChildSmiles OC Pediatric Dentistry and Orthodontics (“we,” “us,” “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information from visitors and patients.
Information We Collect
We may collect the following information:
- Contact information you provide, including name, phone number, email address, and mailing address
- Patient information needed to provide dental care (collected and protected under HIPAA)
- Website usage data, including IP address, browser type, pages visited, and referring site
- Communication preferences, including consent for SMS and email messaging
How We Use Information
We use collected information to:
- Schedule and confirm appointments
- Provide dental care and follow-up communications
- Send appointment reminders, care instructions, feedback requests, and review invitations
- Improve our services and website
- Comply with legal and regulatory requirements
SMS Communications
We send SMS messages only to individuals who have provided their mobile number and expressly consented to receive messages from ChildSmiles OC Pediatric Dentistry & Orthodontics. **We do not share, sell, transfer, or otherwise disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing, promotional, or any other purposes. This applies to all data collected through SMS opt-in forms on our website.** You may opt out at any time by replying STOP to any message. See our SMS Terms & Conditions for details on the program, message frequency, and help instructions.
HIPAA and Protected Health Information
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, available at our office.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only:
- With service providers who help us operate our practice (such as appointment reminder systems), under strict confidentiality agreements
- When required by law, court order, or regulatory authority
- To protect the rights, safety, or property of our patients, staff, or practice
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure.
Your Choices
You may opt out of SMS communications at any time by replying STOP to any message. You may opt out of email communications by using the unsubscribe link in any email or contacting our office.
Children’s Privacy
We provide dental care for children, and we collect information about minor patients only from their parents or legal guardians. We do not knowingly collect information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent changes.
Contact Us
ChildSmiles OC Pediatric Dentistry and Orthodontics
166 N Raymond Ave
Fullerton, CA 92831
Phone: 714-253-3172
Email: info@childsmilesoc.com